My book, X-cellent Guest Service, What Every Hotel Should Know About Serving Generation X, is currently in the edit process. Because I am very limited on funds, this process will take some time.
A friend told me long ago that you never edit you own work. So I have asked some friends and family to read through my manuscript and give me their thoughts or corrections. I am grateful to them for doing this, since it saves me money, but they do have lives. It will take time for them to get around to my book.
As soon as the book is ready, I will make an announcement here.
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