Hospitality Service

Service is the key.

Tuesday, December 11, 2007

Joe Vitale

One of his most powerful talks ever.

Will Maguire, CHA at 12:17 PM

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About Me

Will Maguire, CHA: Over 20 years working in the hospitality industry in jobs from dish-washer to hotel general manager. I have had success in every stage of my career. Most notably in the service side of the industry. My last hotel went from the mid 50% to the top 5% in brand service rankings. I started this blog to help share some of my thoughts and insights about guest (customer) service.

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